What are the products intended for?
They are intended exclusively for lawful in-vitro laboratory research, analytical testing, and related non-clinical research. They are not for human or veterinary use.
Do you provide dosing or medical advice?
No. Verdant Peptide does not provide dosing, administration, medical, veterinary, or clinical guidance.
Who may order?
Purchasers must be at least 21 years old, legally able to purchase the materials, and prepared to comply with applicable laws and the Research Use Policy. We may request verification.
What currency do you use?
Prices and order totals are displayed in US dollars (USD).
Where do you ship?
We ship to eligible addresses in the United States and Europe, subject to product restrictions, carrier coverage, customs rules, and destination law.
How much is shipping?
Flat-rate shipping is $20 USD in the United States and $50 USD to eligible European destinations. International duties, VAT, brokerage, and import charges are separate unless checkout says otherwise.
How can I pay?
Cash on Delivery is the current option where supported and displayed at checkout. European COD orders require manual confirmation and may be cancelled or moved to another payment arrangement if collection is unavailable.
Can I return an item?
Unopened, unused, sealed items may be eligible for an authorized return requested within 14 days of delivery. Opened or improperly stored materials are not returnable.
What if my order is damaged or incorrect?
Email contact@verdantpeptide.com within 48 hours. Include the order number and photographs of the package, label, and affected item, and keep all packaging.
How do I request product documentation?
Email the product name and, if available, the lot or batch number to contact@verdantpeptide.com. Documentation availability may vary by product and batch.
Are import fees included?
International duties, VAT, brokerage, and import fees are generally not included and remain the customer’s responsibility unless checkout expressly states otherwise.
